State Authorization & Disclosures
ºÚÁÏÉç holds a permanent charter from the Board of Regents of the University of the State of New York authorizing it to grant Associate in Applied Science and Bachelor of Science degrees. The College is registered by the New York State Education Department, Office of the Professions, State Education Building – 2nd floor, 89 Washington Avenue, Albany, NY 12234; 518-474-3817. (HEGIS Code: 5208.20 AAS)
Student Complaint Process Resources
If a student or prospective student would like to file a complaint, the following information provides easy access to various resources.
Students who are uncertain how to begin the process, please call Helene Fuld at 212-616-7280 for assistance.
Non-Academic Appeals
The non-academic appeals process, referred to as the Complaint Process, follows these steps:
- Step I – Initial Discussion:
- The complainant must discuss the issue with the person they believe is the source of the complaint to attempt resolution.
- They must notify this person in writing (via email) within five school days that they are beginning Step I of the complaint process, specifying their reasons.
- A copy of this notification should be sent to the Provost.
- Step II – Escalation to Provost:
- If the issue is not resolved at Step I, the complainant may, within five school days, request in writing (via email) a meeting with the Provost, stating specific reasons for the request.
- The Provost will either meet with the complainant or respond in writing within five school days of receiving the request.
- Step III – Appeal to the President:
- If still unresolved at Step II, the complainant may, within five school days, request in writing (via email) a meeting with the President, again providing specific reasons.
- The President will either meet with the complainant or respond in writing within five school days.
- The President’s decision is final.
- If the complaint involves an action such as suspension or dismissal, the President has discretion to suspend the action until the complaint is resolved​.
Students should refer to the Student Handbook and Catalog for additional policies and procedures regarding grievances, including those related to academic concerns such as grades.
Student Complaint Procedures – External Agencies
In the unlikely event that an issue cannot be resolved by the College, students may file a complaint with their respective State Licensing Authority. For registered students taking courses on-campus, the New York Office of Higher Education would be the applicable agency.
New York State Education Department
Office of College and University Education
89 Washington Avenue
Room 960 EBA
Albany, NY 12234
[email protected]
518-474-1551
ºÚÁÏÉç participates in the National Council for State Authorization Reciprocity Agreements (NC-SARA) through authorization by the New York State Education Department. Participation in NC-SARA allows ºÚÁÏÉç to offer certain online or distance education courses to students located in other NC-SARA member states as part of its academic programs. While most instruction at the College is delivered in person, some courses may be offered online and may be taken by students residing in neighboring states. Note that California is not a member state of NC-SARA.
A student may appeal the institution’s decision to the SARA State Portal Entity in New York State within two years of the incident about which the complaint is made.
Students who have consumer-related complaints regarding online or distance education courses should first follow the College’s General Complaints Process (Non-Academic) to seek resolution through the institution. If the complaint cannot be resolved through the College’s internal process, the student may appeal the institutional decision to the SARA State Portal Entity for New York State using the information below:
New York State Education Department
Office of College and University Evaluation
Attn: Supervisor of Higher Education Programs
89 Washington Avenue
Room 960 EBA
Albany, NY 12234
Email: [email protected]
NC-SARA policies do not cover complaints related to grades or violations of student conduct policies.
Information about the NC-SARA Student Complaint Process:
Information about the New York State SARA Student Complaint Process:
Information about the New York State Education Department complaint process can be found at:
As detailed in the , consumer-related issues may include, but are not limited to:
- Accuracy of recruitment and marketing materials
- Accuracy of job placement data
- Accuracy of information about tuition, fees, and financial aid
- Completeness and accuracy of admission requirements for courses and programs
- Accuracy of information about the institution’s accreditation or programmatic accreditation
- Accuracy of information regarding whether coursework meets professional licensing requirements
- Accuracy of information regarding whether coursework will transfer to other institutions
- Operation of distance education activities consistent with expectations of institutional accreditors and applicable guidelines for online learning
Students, faculty, staff, or members of the public who have concerns about ºÚÁÏÉç should first attempt to resolve the matter through the College’s internal general complaint process (Non-Academic).
If the concern cannot be resolved through the College’s established processes, individuals may submit a complaint to MSCHE. The Commission will review complaints that relate to possible non-compliance with its accreditation standards or policies. However, MSCHE does not intervene in disputes between individuals and institutions, including matters such as grades, academic judgments, or individual disciplinary decisions.
Information about MSCHE’s complaint policies and procedures is available on the Commission’s website:
Complaints may be directed to:
Middle States Commission on Higher Education
1007 North Orange Street
4th Floor, MB #166
Wilmington, DE 19801
Phone: (267) 284-5011
Email: [email protected]
Additional information regarding the Commission’s complaint process and policies can be found on the MSCHE website.
Students, faculty, staff, or members of the public who have concerns about ºÚÁÏÉç should first attempt to resolve the matter through the College’s internal general complaint process (Non-Academic).
If the concern cannot be resolved through the College’s established processes, individuals may submit a complaint to the . ACEN will review complaints that relate to possible non-compliance with its accreditation standards or policies. However, ACEN does not intervene in disputes between individuals and institutions, including matters such as grades, academic judgments, or individual disciplinary decisions.
Information about ACEN’s complaint policies and procedures is available on the Commission’s website:
Complaints may be directed to:
Accreditation Commission for Education in Nursing (ACEN)
3390 Peachtree Road NE, Suite 1400
Atlanta, GA 30326
Phone: (404) 975-5000
Email: [email protected]
Additional information regarding the Commission’s complaint process and policies can be found on the ACEN website.
Disclosures for Programs Leading to Professional Licensure or Certification
In accordance with federal regulations (34 CFR 668.43), ºÚÁÏÉç provides the following disclosures related to programs leading to professional licensure or certification.
ºÚÁÏÉç has determined that both its Generic Bachelor of Science and its Associate of Applied Science in Nursing programs curriculum meet the educational requirements for licensure as a Registered Nurse (RN) in the following states: New York, New Jersey, and Connecticut.
ºÚÁÏÉç has not determined whether its programs meet the educational requirements for licensure in the following states and territories: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, as well as U.S. territories including Puerto Rico, Guam, and U.S. Virgin Islands.
ºÚÁÏÉç has not identified any states or territories for which the program does not meet the educational requirements for licensure at this time.
ºÚÁÏÉç periodically (at least annually) reviews state-specific information to update the information posted on this site. Determinations are based on publicly available information from state licensing boards and are subject to change. Students and prospective students are encouraged to consult the appropriate state licensing board for the most current information.
A directory of state nursing licensing boards is available through the National Council of State Boards of Nursing (NCSBN) at:
If an application is received from a prospective or current student residing in a state not listed above, the College will evaluate applicable state requirements and provide required disclosures in accordance with federal regulations (34 CFR 668.43). Enrollment in the program may be impacted based on the results of that determination.
ºÚÁÏÉç has determined that its nursing program meets the educational requirements for licensure as a Registered Nurse (RN) in the State of Connecticut.
Licensure is subject to approval by the Connecticut Board of Nursing and the successful completion of all applicable requirements, including passing the NCLEX-RN examination.
For additional information, please visit the Connecticut Department of Public Health website:
Phone: 860-509-7603
Requirements for licensure are subject to change. Students are encouraged to confirm licensure requirements with the applicable state licensing board.
ºÚÁÏÉç has determined that its nursing program meets the educational requirements for licensure as a Registered Nurse (RN) in the State of New Jersey.
Licensure is subject to approval by the New Jersey Board of Nursing and the successful completion of all applicable requirements, including passing the NCLEX-RN examination.
For additional information, please visit the New Jersey Division of Consumer Affairs – Board of Nursing website:
Phone: 973-504-6430
Requirements for licensure are subject to change. Students are encouraged to confirm licensure requirements with the applicable state licensing board.
ºÚÁÏÉç has determined that its nursing program meets the educational requirements for licensure as a Registered Nurse (RN) in the State of New York.
The College is registered by the New York State Education Department (NYSED), Office of the Professions.
Licensure is subject to approval by the New York State Education Department and the successful completion of all applicable requirements, including passing the NCLEX-RN examination.
For additional information, please visit the New York State Education Department – Office of the Professions website:
Phone: 518-474-3817
Institutional Policies Related to State Authorization
To comply with federal regulations 34 CFR 668.43 and ºÚÁÏÉç’s obligations as an , the College determines the location of prospective and enrolled students in programs that lead to professional licensure or certification. Federal regulations require institutions to determine whether academic programs that lead to professional licensure meet the educational requirements for licensure in:
- The state where the institution is located
- The state where a distance education student is located at the time of enrollment
- Any state where the program is advertised as meeting licensure requirements
- If applicable, the state where the student indicates they intend to seek licensure.
ºÚÁÏÉç records and tracks the location of prospective and enrolled students to determine whether licensure disclosures are required. Student location is determined:
- At the time of application for admission
- At the time of initial enrollment in a licensure program
- When a student updates their address or at the beginning of each semester on the official census date.
Student location information is collected through the admissions process and maintained in the College’s Student Information System (Anthology). The Admissions Office, the Registrar, and the Office of Institutional Research monitor students’ locations to ensure compliance with federal disclosure requirements.
Public Disclosures
ºÚÁÏÉç provides public disclosures regarding professional licensure programs on the College website under State Authorization & Disclosure. These disclosures identify the states in which the College has determined its programs meet licensure educational requirements. The College reviews these determinations annually based on information from state licensing boards.
Direct Disclosures
Direct written disclosures are provided to prospective or enrolled students when the College determines that a program does not meet or has not been determined to meet licensure requirements in the student’s state. Prospective students will receive written notification before enrollment or making a financial commitment to the College. Enrolled students will receive written notification within 14 calendar days if the College later determines that the program does not meet licensure requirements in the student’s state.
Student Attestation
A student may enroll in a professional licensure program even if the program does not meet the educational requirements in the state where they reside. In such cases, the student may indicate their intent to seek licensure in a state where the program meets those requirements.
ºÚÁÏÉç may, when appropriate, obtain written acknowledgment or other documentation from the student regarding their intended state of licensure. The College maintains documentation of student location determinations and licensure-related disclosures in accordance with federal requirements.